eBenchmarking™ (EBN™) is a newsletter provided via e-mail. The newsletter is currently available at no charge. Subscription is available to individuals in corporations or governmental organizations who are involved with benchmarking.

The newsletter can be useful in supporting internal benchmarking efforts. Each newsletter includes a feature article about new trends in benchmarking, information about open studies and links to other benchmarking sites.

The Newsletter also contains information selected from more than 80 industry and process-focused associations containing:

  • Upcoming Events

  • Networking Roundtables

  • Meetings

  • Benchmarking Opportunities Studies; and

  • Reports

Subscription is by application and is subject to qualification. Companies in the consulting industry and others likely to resell benchmarking data are not eligible to receive the newsletter.

If you are interested in receiving this monthly newsletter, please complete the application form. Your application will be reviewed, and, if eligible, you will begin receiving the newsletter via e-mail.

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This service is provided by The Benchmarking Network, Inc., an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 65 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data.

Benchmarking Techniques

Using Benchmarking techniques, companies share non-public performance information to identify the operational processes that really work. They begin by measuring each other’s operating data, identifying the best performer out of a group, then adapting the practices that make them the best. Benchmarking provides the participants with the guidance they need to make informed business decisions. Besides the need to improve many managers are using benchmarking to gain an understanding that they are doing everything that they can be doing for their organizations. Benchmarking creates a non-threatening environment to review all the possible areas for improvement. Benchmarking is both a project and a process. As a project it is a one time event; as a process it is continual and integrated into the daily operations of the organization. Team members get most of the value out of a study by understanding day to day operations. Leading organizations also involve front line management in the process. You will find Benchmarking to be a hunt for opportunities. Each organization, even the best, will always have some activities that fall short of highest performance. Measuring performance becomes the first step in the analysis we call Benchmarking. By identifying the gap between your performance and others, you can then peel back the layers of an organization to understand the processes that drive excellence.

 

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